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  Phone Us: 661-298-1112
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Store Policies

Forms of Payment Accepted

For your shopping convenience, Scrapbooking Made Simple Inc. accepts Visa, MasterCard, American Express and Discover.  Please note, your credit card IS NOT charged when you place your order.  When your order is ready to be processed, it is at that time that we charge your credit card.  You will receive an email confirming the charge along with a copy of the receipt.

 

In addition, Scrapbooking Made SImple Inc. is please to accept personal checks, corporate checks, money orders, or cashiers checks.   Please process your order online and send your check or money order to:

Scrapbooking Made Simple
Attention: On Line Sales

18909 Soledad Canyon Rd #E 

Santa Clarita, CA 91351

 

Pease make sure that your order number is written clearly on your check. All orders are processed when payment is received. If you are paying by check or e-check your order may be delayed for up to one week to allow for the funds to completely clear. Returned checks are subject to a minimum fee of $25.00.

 

Shipping and Handling Rates


Shipping and handling charges are based on the merchandise total (excluding Gift Certificates) according to the following:

 

US Domestic Rates


Order Total                                         S & H Charge
Up to $50.00                                                    $7.95

 

All order over $50.01 ship FREE in the US with the exception of Sizzix Big Shot Machines, 5" and 6" Sookwang Tape.

 

All Sizzix Big Shot Machines ship for $17.95 in the US.  The MINIMUM CHARGE to ship a Big Shot to International Buyers is $67.50 due to weight and size.

 

 

International Rates

 

We generally ship International Orders via USPS Flat Rate Envelopes.  We will fit as much as possible but it may be neccessary to ship your items in a box.  If this is the case, shipping is determined by weight and size of the package and can range from $24.95 on up.  We can use a flat rate bos as well.  The advantage of the flat rate box is that we can ship many more items as the price is not based on weight.  If you are looking to purchase many Sizzix dies (excluding the XL CUtting Plates) this is a great option for you.

 

Flat Rate Envelopes to:

Mexico and Canada                                       $23.95

All Other Countries                                         $25.95

 

 

Flat Rate Box to:

Mexico and Canada                                       $45.95

All Other Countries                                         $65.95

 

Flat Rate Large Box to:

Mexico and Canada                                       $55.95

All Other Countries                                         $80.95

 

 

Shipping Estimates & Information


We do our best to process and ship orders within 5-10 BUSINESS days after payment however, shipping can take longer if the items are part of a You Tube yummies Sale or if the order was placed during a major sale at the store like National Scrapbooking Day, Sizzix Warehouse Sale or our Anniversary Sale.  We ship from California via USPS, FedEx or UPS.  If you have a question about shipping time, please ASK before buying.  If you make your purchase, we are assuming that you agree to our shipping time frame.  Scrapbooking Made Simple reserves the right to ship your order at the safest and cheapest rate possible.

Please note: All shipping times are estimates and are subject to change without notice.

 

In an effort to insure your package reaches you, we do ship with delivery confirmation numbers for USPS.  This is NOT a tracking number but it will show when and where your package was delivered,   If your package is shipped via FedEx or UPS, we will have tracking numbers and will be provided upon request.

 

If you would like to insure your package, please make a note in the order comments section.  While we have a very high success rate of packages being delivered safely, there is always an element of risk when ordering anything through the mail. By placing your order with us you are assuming this risk and will not hold Scrapbooking Made Simple liable should your package not arrive. Your tracking number is proof your package was shipped. 

 

We at Scrapbooking Made Simple are not responsible and will not replace any orders that are lost, misplaced, stolen or damaged. Once your order ships from our store, it is in the hands of the carrier. Any claims made are the responsibility of the customer. 


 

Product Availability

We do our very best to have all products in stock, everyday.  We do however also own a full retail store and “Real Time” inventory is not possible.  On an occasion, we will sell out of a product that is still on our site.  We try to remove the item as soon as we are aware that we are sold out.  Also, manufactures discontinue products everyday.  Again we try to remove items that have been discontinued as soon as we are notified that we can no longer obtain the item. 

 

Should you purchase an item that is has been discontinued by the manufacturer, we apologize in advance and you will receive a refund for this item.  If the item is sold out and is now on backorder, we will either ship this item, at no additional charge to you, once we receive it back in stock or issue a refund to you.  This is at the sole discresion of Scrapbooking Made Simple.  Shipping for a backordered item can take 1-4 weeks.  If the item is also backordered from the manufacturer, shipping can take up to 3 months.  We are not responsible should a manufacturer be backordered on your item. 

Returns and Exchanges

We want you to LOVE your new goodies.  If for any reason you are unhappy, please contact for a RA number within 7 days of receipt of your package...You will be given a full refund less shipping unless the mistake is ours or the item is defective. 

 

If you are returning the item for any other reason then these, the item will need to be in its unopened, original packaging.  We will instruct you on how to return your item once we email you your RA number.  All returned a copy of the original invoice or packing slip must accompany merchandise. Products must be in new, unused, resellable condition with original packaging.

 

Privacy Policy

Scrapbooking Made Simple Inc. respects the privacy of its customers' personal information and will not, under any circumstances, exchange, sell or otherwise spread the use of any information collected on the website, by telephone or by mail. All information collected will be kept confidential and used only to serve customers or as required by law.

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